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10 Questions to Ask When Choosing a Memory Care Community

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A nurse at a memory care community chatting and looking at photos with it's residents

Choosing the right memory care community for a loved one can feel overwhelming. You want a place where they’re not only safe, but also valued, comfortable, and engaged.

Knowing what questions to ask can make all the difference in finding a community that truly meets your loved one’s needs and makes them feel at home. Here’s a helpful guide to get you started, covering essential questions that will help you make the best choice with confidence: 

  1. What types of care and services are offered?
  2. What is the staff-to-resident ratio?
  3. What kind of training do staff members have?
  4. What safety and security measures are in place?
  5. What activities and programs are available?
  6. How is medical care managed?
  7. How are meals and nutrition handled?
  8. What are the visitation policies?
  9. What is the cost, and what does it cover?
  10. What’s the community’s approach to family involvement?

The Importance of Memory Care

Memory care communities are specialized environments designed to support seniors living with memory-related conditions like Alzheimer’s and other forms of dementia. These communities offer settings that prioritize safety, engagement, and quality of life.

Choosing the right memory care community can have a significant impact on your loved one’s future well-being by influencing their happiness and overall health. Here are some important questions to ask.

What Types of Care & Services Are Offered?

Ensure that the community offers core services such as:

Ensure that the community can accommodate your loved one’s current and potential future care needs.

What Is the Staff-to-Resident Ratio?

Staff-to-resident ratio affects the quality of care. A lower ratio often means more personalized attention. Ask about staffing levels during different times, like nights and weekends, and ensure that the community has enough qualified staff to address residents’ needs around the clock.

What Kind of Training Do Staff Members Have?

Well-trained staff are better equipped to handle the unique challenges associated with memory care. Ask about the types of training staff undergo, such as:

  • Communication skills
  • Behavior management
  • Cognitive engagement techniques

Understanding a community’s commitment to staff development gives insight into the quality of care your loved one will receive.

What Safety & Security Measures Are in Place?

Safety is a primary concern in memory care. Ask about security protocols, such as controlled access and monitoring systems, which prevent wandering and ensure that only authorized people enter the facility.

Additionally, ask about emergency response procedures and fire safety protocols to assess the facility’s readiness for various situations.

What Activities & Programs Are Available?

Engagement and enrichment are important for memory care residents. Ask about the activities offered, such as:

A good memory community should offer a range of different programs, and should tailor each of its offerings to the needs of those living with dementia.

Seniors at a memory care community enjoying dancing together during music therapy

How Is Medical Care Managed?

Consistent access to medical care is important. Find out if the community has partnerships with healthcare providers or receives regular visits from medical professionals.

Learn about the community’s emergency protocols and how they communicate with families. This will help you understand the facility’s approach to health and well-being.

How Are Meals & Nutrition Handled?

Nutrition plays an important role in maintaining health. Ask about the community’s meal planning, dietary accommodations, and whether there are options for special diets.

Mealtime routines can also affect quality of life, so ask about opportunities for social dining, which can add joy and a sense of community to daily meals.

What Are the Visitation Policies?

Visitation policies play a vital role in maintaining family connections. Ask about visitation hours, restrictions, and virtual visit options if needed. Policies that encourage family involvement help maintain relationships and create a supportive environment for both residents and families.

What Is the Cost, & What Does It Cover?

Ask about the monthly fees, what they cover, and any additional charges for specific services. Transparency in pricing helps with financial planning and ensures you know what to expect.

What’s the Community’s Approach to Family Involvement?

Family involvement is often encouraged in memory care. Ask about opportunities for family participation, like events or support groups, as these resources can provide both information and support.

Communities that facilitate open communication between families and staff can offer more peace of mind, helping you stay engaged and informed.

Evaluating Your Options: Touring & Comparing

Choosing the right memory care community may require multiple visits, lots of questions, and careful comparisons. As you tour communities, take notes and ask follow-up questions so that you can make objective comparisons.

Reflect on your impressions and consider how each community aligns with your loved one’s needs and values.

Making an Informed Choice for Your Loved One’s Care

Making an informed decision involves more than a checklist—it’s about honoring your loved one’s individuality and selecting a community that provides the right mix of care, engagement, and security.

Carefully selecting a community helps ensure your loved one feels respected, supported, and able to thrive.

By gathering information and asking thoughtful questions, you can confidently choose a memory care community that supports both your loved one’s well-being and your family’s peace of mind.

Ready to start exploring your options? Contact us at Peregrine Senior Living of Onondaga Hill today!

A Glimpse into Our Offerings

Peregrine Senior Living at Onondaga Hill offers a variety of services, amenities, and engaging events to help elevate our residents’ quality of life. 

Our Services & Amenities

The amenities at our spacious community include personalized meals, regular outings, group workshops, and more.

Engaging Events & Activities

We offer an array of engaging events, including meditation sessions, art classes, fitness workshops, and more.

Our Dining & Culinary Offerings

Our residents enjoy delectable, wholesome, and personalized meals crafted by our dining and culinary team.

Our Testimonials

Visit Peregrine Senior Living Today

Our community is a short drive away from downtown Syracuse and easily accessible via I-690 and I-81.

Visitors are always welcome.

Our Address

  • 4701 Peregrine Way
  • Syracuse, NY 13215

Contact Information

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This Thanksgiving, our hearts are full of gratitude…for the residents who inspire us with their wisdom, the families who entrust us with their loved ones, and the team members who lead with compassion every single day. ⭐

Every shared meal, every laugh, and every story is a reminder of what truly matters—community, connection, and love. ❤️

Wishing you a joyful and peaceful Thanksgiving surrounded by those you cherish most. 🍂

peregrineonondaga.com/
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This Thanksgiving, our hearts are full of gratitude…for the residents who inspire us with their wisdom, the families who entrust us with their loved ones, and the team members who lead with compassion every single day. ⭐

Every shared meal, every laugh, and every story is a reminder of what truly matters—community, connection, and love. ❤️

Wishing you a joyful and peaceful Thanksgiving surrounded by those you cherish most. 🍂

https://peregrineonondaga.com/

We had "Oreo" and "Snowball" grace our facility today!! These absolutely adorable baby goats from the "Ponies with a Purpose" farm run by Angela Mack. Our community members enjoyed petting and holding these beautiful babies. They brought us smiles as we continue to make great memories here at Onondaga!! ... See MoreSee Less

We had Oreo and Snowball grace our facility today!! These absolutely adorable baby goats from the Ponies with a Purpose farm run by Angela Mack. Our community members enjoyed petting and holding these beautiful babies. They brought us smiles as we continue to make great memories here at Onondaga!!Image attachmentImage attachment+7Image attachment

We collaborated today with Onondaga Community College's Health and Wellness students for a terrific afternoon of Christmas and Holiday songs and an exercise group with our residents! Working together with students in our community helps all of us thrive and grow in all of our endeavors. So important to utilize the intergenerational piece in our community to create memories and lifelong connections! ... See MoreSee Less

We collaborated today with Onondaga Community Colleges Health and Wellness students for a terrific afternoon of Christmas and Holiday songs and an exercise group with our residents! Working together with students in our community helps all of us thrive and grow in all of our endeavors. So important to utilize the intergenerational piece in our community to create memories and lifelong connections!Image attachmentImage attachment+5Image attachment

The holidays bring warmth and togetherness, but for those living with dementia, they can also bring overstimulation. Gentle adjustments can make a world of difference.

This holiday season, consider:
🎵 Playing soothing music instead of loud background noise
🕯️ Keeping gatherings smaller and familiar
❤️ Focusing on connection, not perfection

At Peregrine, we help families create environments that foster peace, comfort, and connection—ensuring that the season stays meaningful for everyone involved.

Little adjustments can make the season meaningful for everyone.

peregrineonondaga.com/
... See MoreSee Less

The holidays bring warmth and togetherness, but for those living with dementia, they can also bring overstimulation. Gentle adjustments can make a world of difference.

This holiday season, consider:
🎵 Playing soothing music instead of loud background noise
 🕯️ Keeping gatherings smaller and familiar
 ❤️ Focusing on connection, not perfection

At Peregrine, we help families create environments that foster peace, comfort, and connection—ensuring that the season stays meaningful for everyone involved.

Little adjustments can make the season meaningful for everyone.

https://peregrineonondaga.com/

November is National Alzheimer’s Awareness Month—a time to reflect, educate, and stand in unity with the millions of families touched by Alzheimer’s.

We understand that memory loss doesn’t define a person—it’s just one part of their journey. Through compassionate care, personalized engagement, and heartfelt connection, we strive to preserve the stories, laughter, and relationships that matter most.
Whether you’re a caregiver, a loved one, or someone navigating memory changes, remember: you are not alone.

Together, we can create a world that leads with empathy, celebrates every moment, and honors every memory.

peregrineonondaga.com/
... See MoreSee Less

November is National Alzheimer’s Awareness Month—a time to reflect, educate, and stand in unity with the millions of families touched by Alzheimer’s.

We understand that memory loss doesn’t define a person—it’s just one part of their journey. Through compassionate care, personalized engagement, and heartfelt connection, we strive to preserve the stories, laughter, and relationships that matter most.
Whether you’re a caregiver, a loved one, or someone navigating memory changes, remember: you are not alone. 

Together, we can create a world that leads with empathy, celebrates every moment, and honors every memory.

https://peregrineonondaga.com/
2 weeks ago

We are so honored to receive the award for Senior Living Community of the year through Community Living Advocates!! Thank you for all your support and we look forward to continuing to serve our community’s seniors to make a difference! ... See MoreSee Less

We are so honored to receive the award for Senior Living Community of the year through Community Living Advocates!! Thank you for all your support and we look forward to continuing to serve our community’s seniors to make a difference!Image attachment

We celebrated our Veteran's with a Pizza party along with sharing biographies of their personal stories to share with the members of our community!! We will be updating our Veteran's Wall with photos of our current veterans!! Stay tuned! ... See MoreSee Less

We celebrated our Veterans with a Pizza party along with sharing biographies of their personal stories to share with the members of our community!! We will be updating our Veterans Wall with photos of our current veterans!! Stay tuned!Image attachmentImage attachment+2Image attachment
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