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10 Questions to Ask When Choosing a Memory Care Community

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A nurse at a memory care community chatting and looking at photos with it's residents

Choosing the right memory care community for a loved one can feel overwhelming. You want a place where they’re not only safe, but also valued, comfortable, and engaged.

Knowing what questions to ask can make all the difference in finding a community that truly meets your loved one’s needs and makes them feel at home. Here’s a helpful guide to get you started, covering essential questions that will help you make the best choice with confidence: 

  1. What types of care and services are offered?
  2. What is the staff-to-resident ratio?
  3. What kind of training do staff members have?
  4. What safety and security measures are in place?
  5. What activities and programs are available?
  6. How is medical care managed?
  7. How are meals and nutrition handled?
  8. What are the visitation policies?
  9. What is the cost, and what does it cover?
  10. What’s the community’s approach to family involvement?

The Importance of Memory Care

Memory care communities are specialized environments designed to support seniors living with memory-related conditions like Alzheimer’s and other forms of dementia. These communities offer settings that prioritize safety, engagement, and quality of life.

Choosing the right memory care community can have a significant impact on your loved one’s future well-being by influencing their happiness and overall health. Here are some important questions to ask.

What Types of Care & Services Are Offered?

Ensure that the community offers core services such as:

Ensure that the community can accommodate your loved one’s current and potential future care needs.

What Is the Staff-to-Resident Ratio?

Staff-to-resident ratio affects the quality of care. A lower ratio often means more personalized attention. Ask about staffing levels during different times, like nights and weekends, and ensure that the community has enough qualified staff to address residents’ needs around the clock.

What Kind of Training Do Staff Members Have?

Well-trained staff are better equipped to handle the unique challenges associated with memory care. Ask about the types of training staff undergo, such as:

  • Communication skills
  • Behavior management
  • Cognitive engagement techniques

Understanding a community’s commitment to staff development gives insight into the quality of care your loved one will receive.

What Safety & Security Measures Are in Place?

Safety is a primary concern in memory care. Ask about security protocols, such as controlled access and monitoring systems, which prevent wandering and ensure that only authorized people enter the facility.

Additionally, ask about emergency response procedures and fire safety protocols to assess the facility’s readiness for various situations.

What Activities & Programs Are Available?

Engagement and enrichment are important for memory care residents. Ask about the activities offered, such as:

A good memory community should offer a range of different programs, and should tailor each of its offerings to the needs of those living with dementia.

Seniors at a memory care community enjoying dancing together during music therapy

How Is Medical Care Managed?

Consistent access to medical care is important. Find out if the community has partnerships with healthcare providers or receives regular visits from medical professionals.

Learn about the community’s emergency protocols and how they communicate with families. This will help you understand the facility’s approach to health and well-being.

How Are Meals & Nutrition Handled?

Nutrition plays an important role in maintaining health. Ask about the community’s meal planning, dietary accommodations, and whether there are options for special diets.

Mealtime routines can also affect quality of life, so ask about opportunities for social dining, which can add joy and a sense of community to daily meals.

What Are the Visitation Policies?

Visitation policies play a vital role in maintaining family connections. Ask about visitation hours, restrictions, and virtual visit options if needed. Policies that encourage family involvement help maintain relationships and create a supportive environment for both residents and families.

What Is the Cost, & What Does It Cover?

Ask about the monthly fees, what they cover, and any additional charges for specific services. Transparency in pricing helps with financial planning and ensures you know what to expect.

What’s the Community’s Approach to Family Involvement?

Family involvement is often encouraged in memory care. Ask about opportunities for family participation, like events or support groups, as these resources can provide both information and support.

Communities that facilitate open communication between families and staff can offer more peace of mind, helping you stay engaged and informed.

Evaluating Your Options: Touring & Comparing

Choosing the right memory care community may require multiple visits, lots of questions, and careful comparisons. As you tour communities, take notes and ask follow-up questions so that you can make objective comparisons.

Reflect on your impressions and consider how each community aligns with your loved one’s needs and values.

Making an Informed Choice for Your Loved One’s Care

Making an informed decision involves more than a checklist—it’s about honoring your loved one’s individuality and selecting a community that provides the right mix of care, engagement, and security.

Carefully selecting a community helps ensure your loved one feels respected, supported, and able to thrive.

By gathering information and asking thoughtful questions, you can confidently choose a memory care community that supports both your loved one’s well-being and your family’s peace of mind.

Ready to start exploring your options? Contact us at Peregrine Senior Living of Onondaga Hill today!

A Glimpse into Our Offerings

Peregrine Senior Living at Onondaga Hill offers a variety of services, amenities, and engaging events to help elevate our residents’ quality of life. 

Our Services & Amenities

The amenities at our spacious community include personalized meals, regular outings, group workshops, and more.

Engaging Events & Activities

We offer an array of engaging events, including meditation sessions, art classes, fitness workshops, and more.

Our Dining & Culinary Offerings

Our residents enjoy delectable, wholesome, and personalized meals crafted by our dining and culinary team.

Our Testimonials

Visit Peregrine Senior Living Today

Our community is a short drive away from downtown Syracuse and easily accessible via I-690 and I-81.

Visitors are always welcome.

Our Address

  • 4701 Peregrine Way
  • Syracuse, NY 13215

Contact Information

Contact Us

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Dining at our community is about more than what’s on the plate—it’s about connection, community, and the joy of gathering together.

Our talented culinary team crafts meals that are both delicious and nutritious, offering flavors that comfort and inspire.

From themed dinners to chef demonstrations, each meal becomes an opportunity to savor the moment and celebrate life’s simple pleasures. 🍴

peregrineonondaga.com/
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Dining at our community is about more than what’s on the plate—it’s about connection, community, and the joy of gathering together.

Our talented culinary team crafts meals that are both delicious and nutritious, offering flavors that comfort and inspire.

From themed dinners to chef demonstrations, each meal becomes an opportunity to savor the moment and celebrate life’s simple pleasures. 🍴

https://peregrineonondaga.com/

We had a great time hosting the 1st annual Peregrine Chili Cookoff! Thank you to all who participated, judged and tried some delicious chili! We already can’t wait for next year!! ... See MoreSee Less

We had a great time hosting the 1st annual Peregrine Chili Cookoff! Thank you to all who participated, judged and tried some delicious chili! We already can’t wait for next year!!Image attachmentImage attachment+7Image attachment

Come join us tomorrow for the 1st annual Chili Cook Off! ... See MoreSee Less

Come join us tomorrow for the 1st annual  Chili Cook Off!

The concert featuring Jerry Cali was outstanding, with the residence and staff participating in energetic singing and dancing. ... See MoreSee Less

The concert featuring Jerry Cali was outstanding, with the residence and staff participating in energetic singing and dancing.Image attachmentImage attachment+1Image attachment

Today we celebrate the caregivers—those whose quiet strength and unwavering compassion bring comfort to so many.

We see the difference caregivers make every day: holding a hand, sharing a smile, or offering reassurance when it’s needed most. 💕

Your dedication reminds us that true care goes beyond tasks—it’s an act of love, patience, and humanity.

Thank you for all you do to make the world a more compassionate place.

peregrineonondaga.com/
... See MoreSee Less

Today we celebrate the caregivers—those whose quiet strength and unwavering compassion bring comfort to so many.

We see the difference caregivers make every day: holding a hand, sharing a smile, or offering reassurance when it’s needed most. 💕

Your dedication reminds us that true care goes beyond tasks—it’s an act of love, patience, and humanity.

Thank you for all you do to make the world a more compassionate place.

https://peregrineonondaga.com/

Today's visit from a group of high school students was particularly noteworthy, as they brought beautiful roses and handmade cards for every resident in our building, showcasing exceptional kindness. Witnessing the residents' reactions to these thoughtful gestures was deeply moving, bringing tears to my eyes on several occasions. This experience underscores the idea that life frequently provides more than we expect. The students' visit brought smiles to the residents' faces, highlighting the genuine joy and love they shared. We are indeed fortunate to have experienced such compassion. We extend our thanks to the Syracuse Academy of Science students and Amy A. Ay. ... See MoreSee Less

Todays visit from a group of high school students was particularly noteworthy, as they brought beautiful roses and handmade cards for every resident in our building, showcasing exceptional kindness. Witnessing the residents reactions to these thoughtful gestures was deeply moving, bringing tears to my eyes on several occasions. This experience underscores the idea that life frequently provides more than we expect. The students visit brought smiles to the residents faces, highlighting the genuine joy and love they shared. We are indeed fortunate to have experienced such compassion. We extend our thanks to the Syracuse Academy of Science students and Amy A. Ay.Image attachmentImage attachment+Image attachment

Happy Valentine’s Day! ❤️

Love takes many forms—between partners, friends, families, and even across generations.
Today we celebrate the love that fills our community: the care shared between residents and team members, the laughter that brightens our halls, and the sense of belonging that reminds us we’re never alone.

May your day be filled with connection, warmth, and heart.

peregrineonondaga.com/
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Happy Valentine’s Day! ❤️

Love takes many forms—between partners, friends, families, and even across generations.
Today we celebrate the love that fills our community: the care shared between residents and team members, the laughter that brightens our halls, and the sense of belonging that reminds us we’re never alone.

May your day be filled with connection, warmth, and heart.

https://peregrineonondaga.com/
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